Privacy Policy

1. Introduction

Lampkins Comfort, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, contact us for services, or interact with us in any manner.

By using our services, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, and other contact details you provide when contacting us or scheduling services.
• Service Information: Details about your HVAC systems, service history, and property information necessary to provide our services.
• Website Usage Information: Information about how you access and use our website, including IP addresses, browser types, referring/exit pages, operating systems, date/time stamps, and clickstream data.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending service notifications and updates
• Responding to inquiries and service requests
• Sending marketing communications (with your consent)
• Conducting research and analysis to improve our website and services
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Opting out of marketing communications
• Setting browser cookies preferences

To exercise these rights or if you have questions about your information, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings and other tools.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lampkins Comfort, LLC
Holly Hill, SC
Phone: (843) 575-8977